Cookie Policy
Provider: Vektor HQ, CVR 46519779, Sandkaj 17, 2150 Nordhavn, Denmark, contact@vektorhq.ai. Applies to: vektorhq.ai and the Vektor web app (the "Service"). Last updated: June 23, 2026. Version: 3.0.
1. What this covers
How we use cookies and similar technologies (like browser storage) on our site and in the Service, and the choices you have. It complements our Privacy Policy.
2. Your choices, in short
We use essential cookies (always on, needed to run the Service) and analytics cookies (off until you accept). On your first visit, our cookie banner lets you Accept or Reject non-essential cookies. Reject is as easy as Accept. We don't load analytics until you accept, and you can change your choice anytime via "Cookie settings" in the footer. We use no advertising or cross-site tracking.
3. Cookies we use
3.1 Strictly necessary (always on)
| Purpose | Technology | Retention |
|---|---|---|
| Keep you signed in / maintain your session | Auth cookie/token (Supabase) | Until you sign out (session, auto-refreshed) |
| Security (CSRF, fraud prevention) | First-party cookie/token | Session |
| Remember your cookie choice | First-party cookie (.vektorhq.ai) |
12 months if you accept, 3 months if you reject |
| Operate the app interface | First-party storage | Until cleared |
3.2 Analytics (non-essential, only after you accept)
We use PostHog (EU Cloud, eu.posthog.com) to understand how the Service is used so we can improve it. It sets cookies and processes a device/user identifier and IP-derived data.
- These don't load until you click Accept.
- If you Reject or ignore the banner, no analytics cookies are set and no analytics tracking happens.
- You can withdraw consent anytime via "Cookie settings". Tracking stops and the cookies are cleared.
3.3 What we don't use
No advertising or retargeting cookies. No cross-site or social-media tracking pixels.
4. Payment provider
When you pay, our Merchant of Record (Stripe) may set cookies needed to process the payment securely and prevent fraud. These are strictly necessary for the payment and handled under Stripe's own policy (https://stripe.com/privacy).
5. Managing your choices
- Cookie banner: Accept or Reject on your first visit.
- "Cookie settings" in the footer: change or withdraw anytime.
- Browser controls: you can block or delete cookies in your browser; blocking essential cookies may break sign-in.
6. Changes
We may update this policy as the Service evolves. Material changes update the date, and if our cookie use changes materially we'll re-request consent.
7. Contact
contact@vektorhq.ai, Vektor HQ, CVR 46519779.